Privacy Policy

1. Introduction

Welcome to NovaHeat Casino (operated by ERAS sport diensten). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website novaheatandair.com. Please read this policy carefully. By using our platform, you consent to the practices described herein.

2. Information We Collect

We may collect the following types of information:

• Account Information: When you register, we collect your chosen username, email address, and encrypted password.
• Usage Data: We automatically collect information about your interactions with our platform, including pages visited, games played, time spent, XP earned, and level progression.
• Device Information: Browser type, operating system, device type, screen resolution, and language preferences.
• Cookies & Similar Technologies: We use cookies and local storage to remember your preferences, maintain your session, and analyze platform usage.

Important: NovaHeat Casino is a free social casino. We do NOT collect any financial information, credit card details, or banking data. No real money transactions occur on our platform.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your user account
• Track your XP progress, level, and gaming statistics
• Provide and maintain our platform and services
• Improve, personalize, and optimize the gaming experience
• Detect and prevent technical issues or abuse
• Communicate platform updates or changes
• Analyze usage patterns and trends

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data storage, secure HTTPS connections, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

Our platform may incorporate content and games from third-party providers. These providers may have their own privacy policies. We also use analytics services (such as Google Analytics) to understand how our platform is used. Third-party services may collect information sent by your browser, including cookies and your IP address.

6. Cookies

We use cookies and similar tracking technologies to:

• Essential Cookies: Necessary for the platform to function properly, including session management and authentication.
• Preference Cookies: Store your preferences such as age verification confirmation and cookie consent.
• Analytics Cookies: Help us understand how visitors interact with our platform to improve the experience.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect platform functionality.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data.
• Restriction: Request limitation of processing your data.
• Portability: Request transfer of your data in a machine-readable format.
• Objection: Object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us using the details provided below.

8. Children's Privacy

NovaHeat Casino is intended for users aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected data from a minor, we will take steps to delete that information as soon as possible. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of NovaHeat Casino after any modifications constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: